Canada Post Air Mail International

  

Any additional questions on this policy can be referred directly to the Partnerships Division, Admissibility Branch, Canada Border Services Agency headquarters in Ottawa on 613-946-0240. Here is an indication of restricted items for mailing to Canada. For further information, or further clarification please refer to the Canada Post website. The Post Office Department was an early pioneer of airmail delivery, with the first airmail flight taking place on June 24, 1918, carrying mail from Montreal to Toronto.A modern plaque at the site of Leaside Aerodrome reads: 'At 10:12 a.m. On June 24, 1918, Captain Brian Peck of the Royal Air Force (RAF) and mechanic Corporal C.W. Mathers took off from the Bois Franc Polo Grounds in Montreal. If you pay online to post, pricing is confirmed when your item has been weighed and measured at the International Mail Centre. Each time you pay online to post, you confirm that you have the appropriate authority to pay any resulting postage charges. Pay online to post postage has a unique identifier and may be used only once. Canada Post helps to finance Trans-Canada Airlines with air-mail contract: 1939 Daily air-mail service begins between Montreal and Vancouver: 1955 2500 locals are the minimum number needed to initiate door-to-door delivery service. Maurice Levy invents the automatic postal sorter, which could handle 200,000 letters per hour. For normal mail, you can’t get any compensation. If you have more questions, please dial the China Post customer service hotline 11185 if you are in China and +5 if you are outside China. Only Chinese language is available. Also get to know China Post International Large Package (which is for items between 2kg-30kg).

Remark:

Canada Post Air Mail International
  1. There are six to nine tracking points for Speedpost: (1) Posted; (2) Process completed for departure; (3) Handed over to carrier / Left for destination; (4) Arrived at processing centre (inward office of exchange); (5) Presented to customs (if available); (6) Released from Customs (if available); (7) Arrived at delivery office; and (8) Unsuccessful Delivery or (9) Delivered. [(1) to (3) Provided by Hongkong Post; (4) to (9) Provided by destination postal administrations]
  2. There are four tracking points for e-Express service: (1) Posted; (2) Handed over to the carrier / Left for destination; (3) Arrival at processing centre (inward office of exchange); and (4) Delivered. [(1) & (2) Provided by Hongkong Post; (3) & (4) Provided by destination postal administrations]
  3. Tracking points for registered mail / iMail before leaving Hong Kong: (1) Posted; (2) Handed over to the carrier / Left for destination. Processing and delivery information of mail at destination is supplied by the destination postal administration. According to the international postal operation arrangements of the Universal Postal Union, destination postal administrations are not bound to release processing and delivery information of “International Registered Mail”. Overseas destinations, including the USA, Canada, the Netherlands and Germany, have ceased to provide tracking information of registered mail.
  4. There are four to seven tracking points for Parcel: (1) Posted; (2) Handed over to carrier / Left for destination; (3) Arrived at processing centre (inward office of exchange); (4) Presented to customs (if available); (5) Released from Customs (if available); and (6) Unsuccessful Delivery or (7) Delivered. [(1) & (2) are provided by Hongkong Post; (3) to (7) are provided by destination postal administrations]
  5. e-Express Service does not come with service for tracing lost or delayed items. Customers may enquire tracking information of their items on the websites of destination postal administrations or of Hongkong Post (HKP) within six months from the date of posting. HKP only processes indemnity claims for loss of an e-Express item originated from Hong Kong.
  6. The delivery time of Speedpost items varies depending on the destination. Please refer to Speedpost website for details.
  7. The maximum weight of Speedpost items varies depending on the destination. Please refer to Speedpost website for details.
  8. Besides compensation for loss or damage of mail item, Speedpost Services (including Standard, Multipack and Freight) also provide compensation for delay in delivery of mail item.
  9. Mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage. For destinations in extensive territory like Brazil and Russia, it may take more delivery time. Nevertheless, mail items will be treated as priority mail in the destinations, speeding up mail processing.
  10. Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges.
  11. Land transportation is only applicable to the mail items destined to southern China (including Shenzhen and Guangzhou).
  12. As the port in Zhuhai is currently closed, Speedpost items destined to Zhuhai are temporarily transported by land. Sea transportation may resume in the future.
  13. Land transportation is applicable to the mail items destined to China.
  14. Proof of recipient's signature for Vantage Service is temporarily not available due to the pandemic.

Canada Post Air Mail International Tracking

* Information contained in this issue is for general reference only. For latest updates, please visit relevant product webpage. In case of discrepancy between this issue and the webpage, the respective product webpage version shall prevail.

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[Last updated: 16 March 2021]