Citrix Workspace Cleanup Utility

downloadWhy can't I download this file?Citrix Workspace Cleanup Utility

Citrix Workspace Clean-up Utility. Posted by 1 year ago. Citrix Workspace Clean-up Utility. Is there a clean-up utility for the Workspace app similar to the Receiver clean-up utility? I thought I read somewhere the receiver clean-up utility doesn't clean-up everything left behind from Workspace. The Receiver Clean-Up Utility creates a backup of all Citrix registry keys in the file ReceiverLogsRegBackup.reg before running any clean-up and deletion process. To undo the changes: Reinstall Receiver for Windows Import the RegBackup.reg file to restore settings. Citrix added this code to the Receiver Cleanup utility released in September 2018 version tool now removes installs for all the users profiles.I’m curious now in the additional cleanup that your script does compared to the new released Citrix Receiver Cleanup Utility.ThanksPeter.

Applicable Products

  • Receiver


How to uninstall Mac receiver to make sure all the related directories are removed.


You can uninstall Citrix Workspace app for Mac manually by opening the .dmg file. Select Uninstall Citrix Workspace App and follow the on-screen instructions. The .dmg file is the file that is downloaded from Citrix when installing Citrix Workspace app for Mac for the first time. If the file is no longer on your computer, download the file again from Citrix Downloads to uninstall the application.
Files related to Citrix Workspace App are present in '/Applications/Citrix' and '/Library/Application Support/Citrix Receiver'. After uninstallation process If any files are present in the above mentioned paths you can delete them from Finder App.

Additional Resources
  • December 25, 2019
  • Posted by: Syed Shujaat
  • Category: CITRIX

Run the following tool: CTX137494 – Receiver Clean-Up Utility

Citrix Workspace Cleanup Utility

Disk Cleanup Utility

After uninstalling Receiver and restarting the system, the following steps guide to remove any unnecessary files manually that might have been left on the client system.

It is important to remember that certain items mentioned in the following section might not exist on your system depending on the Receiver package used for the installation and how the package was deployed, for example per-machine against per-user installation.
More information on this is available in the Receiver and Plug-ins section of the Citrix eDocs for your version. Python print markdown.

Following are the steps for cleaning up the file system:

  1. On the system in use, show all hidden system files and folders (Explorer’s Tools > Folder Options menu item).
  2. In the %userprofile%AppData folder
    • Delete the ICAClient folder if it exists.
    • If the Program Neighborhood Agent was present on the system, the following folder might also exist and should be deleted:
    • For more recent Citrix Receiver releases, remove the following folders in AppData if they exist:
      • CitrixReceiver
      • CitrixAuthManager
      • CitrixSelfService
    • On Windows 7, the files and folders mentioned in the preceding must be deleted in both of the following locations:
      • AppDataLocal
      • AppDataRoaming
  3. Repeat everything mentioned in preceding Step 2 for the C:UsersDefault folder as well (C:Documents and SettingsDefault User on Windows XP).
  4. If they exist, ensure the following folders are removed from the directory in which the Receiver was installed. For example, the default install directory is %programfiles%Citrix (%programfiles(x86)%Citrix on 64-bit systems).
    • %programfiles%CitrixICA Client
    • %programfiles%CitrixAuthManager
    • %programfiles%CitrixSelfServicePlugin

Complete the following steps to clean up the system registry:
Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

  1. Using Registry Editor, navigate to the HKEY_CLASSES_ROOT key and delete the following keys if they exist:
    • Citrix.ICAClient* (delete all instances that exist – such as Citrix.ICAClient.2 or Citrix.ICAClient.2.1)
    • Citrix.ICAClientProp* (delete all instances – such as Citrix.ICAClientProp.2 or Citrix.ICAClientProp.2.1 might exist)
    • ica
    • In the CLSID key, delete any keys whose names begin with 238F
    • InstallerUpgradeCodes9B123F490B54521479D0EDD389BCACC1
    • MimeDatabaseContent Typeapplication/x-ica
    • Wfica
    • WinFrameICA
    • ICA Client
  2. Navigate to HKEY_CURRENT_USER and delete the following in SOFTWARECitrix if they exist:
    • ICA Client
    • PNAgent
    • Dazzle
    • PrinterProperties
    • Receiver
    • XenDesktopDesktopViewer
  3. Navigate to HKEY_LOCAL_MACHINESOFTWARE and delete the following keys if they exist (these keys are located in HKEY_LOCAL_MACHINESOFTWAREWow6432Node on 64-bit systems):
    • CitrixAuthManager
    • CitrixCitrixCAB
    • CitrixDazzle
    • CitrixICA Client
    • CitrixReceiverInside
    • CitrixPNAgent
    • CitrixPluginPackagesXenAppSuite
    • CitrixXenDesktopDesktopViewer
    • In CitrixInstall, delete the following keys if they exist:
      • {94F321B9-45B0-4125-970D-DE3D98CBCA1C}
      • ICA Client
      • PNAgent
      • DesktopViewer
      • ReceiverInsideForOnline
      • MUI
    • Depending on the Receiver package installed, delete one of the following keys in MicrosoftWindowsCurrentVersionUninstall if they exist:
      • CitrixOnlinePluginFull
      • CitrixOnlinePluginPackWeb
  4. After uninstalling the Receiver software, any custom Receiver-side registry keys that icaclient.adm created remain in the registry as well. If you reinstall Receiver, these policies might be enforced possibly causing unexpected behavior. If you want to remove these customizations as well, delete the following ICA Client keys:
    • HKEY_LOCAL_MACHINESoftwarePoliciesCitrixICA Client
    • HKEY_CURRENT_USERSoftwarePoliciesCitrixICA Client
    • On 64-bit systems, ensure that the HKEY_LOCAL_MACHINESoftwareWow6432NodePoliciesCitrixICA Client key does not exist either.
  5. For each user’s registry hive in HKEY_USERS, delete the following keys in SOFTWARECitrix if they exist (example HKEY_USERSS-1-5-18SoftwareCitrix):
    • ICA Client
    • Dazzle
    • Receiver
    • PrinterProperties
    • PNAgent
    • Program Neighborhood Agent
  6. Repeat everything in Step 5 in the key: HKEY_USERS.DEFAULTSoftwareCitrix

Citrix Workspace Cleanup Utility Free